Welcome to the Airport Plaza Hotel Hamburg!
We are pleased to welcome you to our hotel.
In order to ensure a pleasant stay and to inform you comprehensively about our hotel, we have summarized the most important information for you here.
The bottles of water in your room are a welcome greeting!
Important phone numbers
Within the hotel, the extensions via your smartphone are as following:
Reception + 49 (0) 40 308 541 930 (available around the clock).
Sky Bar + 49 (0) 40 308 541 949 (18.00-24.00 except Sundays).
Restaurant Blue + 49 (0) 40 308 541 956 (daily 18.00-22.00)
Shuttle service + 49 (0) 172 30 95 759 (05.00-23.00 daily)
Emergency call: (0) 112
Other rooms in the hotel:
+49 (0) 40 308 541+ room number
If you want to use the telephone in your room, you can reach the reception on 9999.
To reach a number outside the hotel, please dial number 0 first.
Shuttle Service
We have a shuttle service available, which you can use by reservation between 5 am and 11 pm. It will transport you between the hotel and the airport.
You can reach the shuttle service by phone or via the reception. Please note that there is an additional charge for the shuttle usage!
Cleaning cycle and housekeeping
We clean your room automatically after a two nights stay. If you wish to have your room cleaned earlier, please inform the reception no later than noon on the day the room cleaning should taking place.
We also offer a laundry service during the week at an extra cost.
For this, please fill in the cleaning slip, from your closet and then hand in your laundry in the bag to the reception. Your laundry will be returned to your room as soon as it is ready and will be charged to your room bill.
If you would like an ironing set, kettle or other utensils that you are missing in your room, you can always request them through the front desk.
Opening hours
Reception 24/7
Restaurant Blue Breakfast (25,00 € per person)
Monday – Friday 06.00 am. – 10.00 am.
Saturday– Sunday & Holiday 07.00 am. – 11.00 am.
Lunch
Monday - Friday 12 pm – 05 pm
Saturday, Sunday & Holiday 12pm - 3 pm
Dinner
Monday - Sunday 6 pm – 10 pm
Sky Bar Monday – Friday 6pm- 12 am
Saturday 6pm- 1 am
Sunday closed
Well-Fit Area 24/7 on 9th floor
Café MOIN Monday – Friday 09.30 am – 4pm
Outside these hours, the reception will serve snacks and drinks.
If you have any further questions, requests or suggestions, please do not hesitate to contact our reception team.
We wish you a pleasant stay at Airport Plaza Hamburg.
For new offers, please visit our homepage.
